System Intelligence · AI Analyst

Understand how your system actually works.

ServiceHop maintains a living model of your services from real traffic — and puts an AI analyst on top of it. Ask a question about your architecture. The Analyst plans, runs real tools against the model, and answers with evidence you can drill into. Not monitoring. Not observability. Your resident analyst.

See how the Analyst works → Watch an investigation
A ServiceHop investigation transcript An example transcript from the Analyst: the question asked, four investigation steps the agent ran, the finding it produced, and the evidence it used. INVESTIGATION · 04:12 Q: Where is our complexity coming from? ▸ examined 14 days of traffic ▸ profiled 23 high-volume endpoints ▸ simulated cache strategy on /catalog/items ▸ checked drift vs 30 days ago /catalog/items absorbs 22% of all traffic. 78% of responses are identical within 5-minute windows. No cache is in place. EVIDENCE: 186M CALLS · SIMHASH CLUSTERS · HIT-RATE CURVE

A real investigation. The Analyst showed its work.

The Gap

You don't lack data. You lack understanding.

Millions of calls. Hundreds of services. Endless dashboards. And still the same questions: which services matter, where is the waste, what to fix first.

Your architecture is no longer what you designed. It's what has emerged.

APM · MONITORING METRICS LOGS TRACES DASHBOARDS & ALERTS Is the service up? 99.97% uptime · p99 42ms Why did latency spike? CPU hit 82% at 14:32 What is erroring right now? auth-svc: 2.3% 5xx rate SERVICEHOP · THE ANALYST LIVE TRAFFIC forwarder or proxy tap · no SDK SERVICEHOP ANALYSIS Which services matter? 3 services handle 82% of traffic. Where is the waste? 11M calls/day return identical bytes. What to fix first? /catalog/items: cache for 61% hit rate.
APM · MONITORING
METRICS · LOGS · TRACES → DASHBOARDS & ALERTS
Is the service up?
99.97% uptime · p99 42ms
Why did latency spike?
CPU hit 82% at 14:32
What is erroring right now?
auth-svc: 2.3% 5xx rate
SERVICEHOP
LIVE TRAFFIC → SERVICEHOP ANALYSIS (forwarder or proxy tap · no SDK)
Which services matter?
3 services handle 82% of traffic.
Where is the waste?
11M calls/day return identical bytes.
What to fix first?
/catalog/items: cache for 61% hit rate.
Not Observability

System intelligence, with an analyst on top.

Observability tells you what is happening. ServiceHop tells you what your system is — and the Analyst investigates it for you.

OBSERVABILITY
Signals
Metrics
Troubleshooting
Per-service
SERVICEHOP
Meaning
Semantics
Decision
System-wide

Observability watches the services you deployed.
ServiceHop maintains a living model of the system that actually emerged — and puts an AI analyst on top of it who investigates your questions with evidence you can audit.

What your current tools can't produce

Findings your dashboards can't produce.

Structural truths, computed from real traffic, auditable end to end.

Concentration
3 services absorb 82% of your traffic.
Gini 0.71 across 150 services · long tail carries <1%
Cacheability
38% of /catalog traffic is cacheable.
78% response similarity · <0.3% staleness risk · 2.1s avg latency
Structural waste
11M calls/day return identical bytes.
simhash clusters of size >1000 across 6 endpoints
Discovery
12 services are running that nobody remembered.
reconstructed from live traffic · no owner in CMDB · last deploy >18 months ago

Ask a question
about your system.

ServiceHop · your resident analyst

Ask the Analyst →